Integrated Behavioral Health Solutions, Inc., its subsidiaries and its affiliates ("IBH") is committed to protecting the privacy and security of its users. IBH’s goal is to provide you with a personalized Internet experience that delivers the information, resources and services that are most relevant and helpful to you. In order to achieve this goal, IBH sometimes collects information during your visits to understand what differentiates you from other users of IBH’s Website, patientvalet.com. IBH operates under the following set of strict privacy principles:
The only information IBH obtains about individual users to its Website is that supplied voluntarily by users.
- In cases when IBH may need personal information to provide users with customized content or to inform them about new features or services, users are explicitly asked for that information.
- Personally identifiable information provided by users (name, e-mail or home address, etc.) will not be disclosed to anyone unless users indicate that IBH may do so, or unless required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.
- Only statistical information about patientvalet.com users as a group (usage habits, demographics) may be shared with any affiliate, subsidiary, sponsor, advertiser or partner of IBH, unless an appropriate confidentiality agreement is in place. IBH employs strict security measures to safeguard online transactions. All personal information is stored in a secured database.
The following discloses IBH’s information gathering and dissemination practices for patientvalet.com. Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service. Here you will learn what personally identifiable information of yours is collected, how and when IBH might use your information, how IBH protects your information, who has access to your information, and how you can correct any inaccuracies in the information.
What Information is Collected
IBH may collect certain information from its users in three ways: (a) from IBH Web server logs, (b) with cookies and (c) directly from the user.
(a) IP Addresses (Server Log Information)
(c) Web Analytics
IBH may use Google Analytics to understand patientvalet.com's site usage. Site usage information is used to help design, develop, and support patientvalet.com. To the extent IBH uses Google Analytics Google receives and stores patientvalet.com’s contributed site usage information (such as pages accessed), but it does not receive any individually identifiable or sensitive information as a part of this process. If you do not want data collected by Google Analytics, you can use the Google Analytics Opt-out Browser Add-on available on Google's website.
(d) Registration (User-Supplied Information)
Patientvalet.com site registration systems require users to give IBH contact information such as their name and e-mail address, and demographic information such as organization and/or role. The user's contact information is used to contact the user when necessary. This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but personally identifiable information will not be disclosed without the user’s prior consent.
Services (User-Supplied Information)
If you sign up for a particular service IBH may collect personally identifiable information such as contact information (e.g., name, address, telephone number and e-mail address), demographic information (e.g., zip code, organization and/or role), or sensitive information (e.g., social security number, healthcare information).
We use the information to verify that only authorized users are accessing the respective application; to build your electronic record so that IBH may provide you the specific personalized service you have applied for and agreed with; and to contact you when necessary, to communicate helpful tips and advice during your participation to this service.
In order to provide users with greater value, IBH may provide links to various third party Web sites. However, even if a third-party affiliation exists between IBH and that destination site, IBH exercises no authority over linked sites, each of which maintains independent privacy and data collection policies and procedures. IBH assumes no responsibility or liability for these independent methods or actions and is not responsible for the independent policies or procedures of destination sites. Similarly, IBH cannot take responsibility for the privacy initiatives or the content of such Web sites. These destination links are provided only for your convenience, and as such, you access them at your own risk. However, IBH wishes to ensure the integrity of the patientvalet.com Website and its destination links, so any comments pertaining to patientvalet.com or any sites accessed through IBH links are greatly appreciated. See the Contact Us portion of this Website.
Surveys and Questionnaires
Patientvalet.com online surveys and questionnaires may ask users for contact and demographic information. The user's contact information is used to contact the user when necessary. Users may opt-out of receiving future mailings; see the choice/opt-in section below. Demographic and profile data is also collected at patientvalet.com. This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but it does not indicate the identity of individual users.
Third Party Ad Services
IBH may utilize certain third-party advertising services to display advertising for its advertisers. These third-party services may place a cookie on your computer for the purposes of ad tracking and presentation. IBH does not share personally identifiable user information with its advertising services.
Patientvalet.com has security measures in place to protect the loss, misuse and alteration of the information under IBH’s control. IBH employs strict security measures to safeguard online transactions. All personal information is stored in a secured database.
Children’s Privacy Protection
Choice/Opt-In; Review/Correct/Update; Contacting the Website
Patientvalet.com gives users the opportunity to opt-in to receive communications from IBH. This site also gives users the options listed below for removing their information from IBH’s database in order to stop receiving communications or IBH’s service; for reviewing, changing and modifying information previously provided (subject to reasonable frequency limitations, which IBH has established as three or fewer requests per year); or should you have any questions about this privacy statement, the practices of this Website, or your interaction with this Website:
- You can send mail to the following postal address:
Integrated Behavioral Health Solutions, Inc.
30100 Town Center Dr, Suite O-431
Laguna Niguel, CA 92677
- You can call the following telephone number: 626-PTVALET (788-2538)
EFFECTIVE DATE: JUNE 1, 2015
1. Restrictions on Use.
The IBH Web Sites are offered to you conditioned upon your acceptance without modification of the terms, conditions, and notices contained herein (the "Agreement"). Your use of the IBH Web Sites constitutes your acknowledgement and agreement to all such terms, conditions and notices, as set forth below and in all links to this Agreement. If you do not agree to accept the terms of this Agreement, you may not access or use the IBH Web Sites.
3. Personal and Non-commercial Use Limitation.
Unless otherwise specified, the IBH Web Sites are exclusively for: business use as it relates to your relationship to IBH. Unless expressly permitted by IBH, you may not modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, solutions/products or services obtained from the IBH Web Sites. Subject to any applicable terms in addition to this Agreement, you may download information, software, solutions/products or services obtained from the IBH Web Sites only for business use as it related to your relationship with IBH, provided you keep intact all copyright and other proprietary notices.
4. Links to Third Party Sites/Business Relationships.
IBH makes no representations whatsoever about any other web site, if any which you may access through the IBH Web Sites. When you access a non-IBH Web Site, even one that may contain the IBH-logo or other IBH trademark, service mark or trade name, please understand that it is independent from IBH, and that IBH has no control over the content on that web site. Additionally, the IBH Web Sites may contain links to other web sites ("Linked Sites"). The Linked Sites may not be under the control of IBH and IBH is not responsible for the contents of any Linked Site not under IBH control, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. IBH is not responsible for any form of transmission received from any Linked Site. IBH makes no warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in such Linked Sites and shall have no liability for any damages or injuries of any kind arising from such content or information. IBH is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by IBH of the site or any association with its operators. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL IBH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES WHATSOEVER FOR ANY USE OF THE LINKED SITES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM, DAMAGES FOR PERSONAL INJURY OR DEATH, USER’S VIOLATION OF THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (“HIPAA”) OR OTHERWISE, EVEN IF EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
5. No Unlawful or Prohibited Use.
As a condition of your use of the IBH Web Sites, you warrant to IBH that you will not use the IBH Web Sites for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the IBH Web Sites in any manner which could damage, disable, overburden, or impair the IBH Web Sites or interfere with any other party's use of the IBH Web Sites. You may not obtain or attempt to obtain any materials or information through any means not made available or provided to you through the IBH Web Sites.
6. Notice and Takedown.
7. IBH's Unsolicited Idea Submission Policy.
If you choose to send IBH unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved solutions, products or technologies, solution or product enhancements, processes, marketing plans or new solution or product names, then regardless of what message accompanies the submission, the following terms shall apply to your submissions:
You agree that: (1) your submissions and their contents will automatically become both the legal and equitable property of IBH, without any compensation to you; (2) IBH may use or redistribute the submissions and their contents for any purpose and in any way without limitation; (3) there is no obligation for IBH to review the submission; (4) there is no obligation to keep any submissions confidential; and (5) you hereby agree to waive absolutely any and all moral rights arising from your submissions and their contents so far as is lawfully possible and any broadly equivalent rights you may have in respect of your submissions and their contents in any territory of the world.
8. Materials Provided to IBH or Posted on IBH Web sites.
No compensation will be paid with respect to the use of any Materials. IBH is under no obligation to post or use any Materials you may provide and may remove any Materials at any time in IBH's sole discretion.
By posting, uploading, inputting, providing or submitting your Materials you warrant and represent that you own or otherwise control all of the rights to your Materials as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Materials.
When accessing secure areas on the IBH Web Sites requiring authentication, you are responsible for the additional terms and conditions of any agreements between IBH and you or your employer, client or other associate to the extent any agreements apply to you.
9. Software Available on the IBH Web Sites.
Any software that is made available to download from the IBH Web Sites is the copyrighted work of IBH and/or its suppliers (“Software”). Your use of the Software is governed by the terms of the business agreement or end user agreement, if any, which accompanies or is included with the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.
For any Software not accompanied by a License Agreement, IBH hereby grants to you, the user, a personal, non-transferable license to use the Software for viewing and otherwise using the IBH Web Sites in accordance with this Agreement, and for no other purpose provided that you keep intact all copyright and other proprietary notices. No other license is granted. You shall not modify, alter, decompile, reverse engineer or otherwise change Software, except to the extent as permitted by applicable law without the possibility of contractual waiver. All Software is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. You acknowledge that the Software, and any accompanying documentation and/or technical information, is subject to applicable export control laws and regulations of the U.S. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to U.S. export restrictions.
10. Liability Disclaimer.
Nothing contained in the IBH Web Sites is intended to constitute instructions or advice for medical diagnosis, treatment or the propriety of any treatment or health care facility. The information should not be considered complete, nor should it be relied on to suggest a course or place of treatment for a particular individual. It should not be used in place of the advice of a physician or other qualified healthcare provider. Information obtained from the IBH Web Sites is intended solely to provide information on the availability of particular hospital beds at treatment or health care facilities and not the propriety or quality of the treatment or care available to User’s patients, the determination of which is User’s sole responsibility. The information contained on the IBH Web Sites is compiled from a variety of sources ("Information Providers"). Neither IBH nor the Information Providers directly or indirectly practice medicine or dispense medical services as part of the IBH Web Sites.
THE INFORMATION, SOFTWARE, SOLUTIONS, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE IBH WEB SITES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. IBH AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE IBH WEB SITES AT ANY TIME. ADVICE RECEIVED VIA THE IBH WEB SITES SHOULD NOT BE RELIED UPON FOR PERSONAL OR MEDICAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
IBH AND ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE IBH WEB SITES FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBH AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, SOLUTIONS, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
NOTWITHSTANDING THE FOREGOING PARAGRAPH, THE TOTAL LIABILITY OF IBH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS AND SUPPLIERS, IF ANY, FOR LOSSES OR DAMAGES SHALL NOT EXCEED $1000.
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE DISCLAIMER, EXCLUSION OR LIMITATION OF CERTAIN LIABILITIES. TO THE EXTENT THAT THEY ARE HELD TO BE LEGALLY INVALID, THE DISCLAIMERS, EXCLUSIONS AND LIMITATIONS SET FORTH IN THIS AGREEMENT, INCLUDING THIS SECTION 10 DO NOT APPLY AND ALL OTHER TERMS SHALL REMAIN IN FULL FORCE AND EFFECT.
11. Copyright and Trademark Notices.
All contents of the IBH Web Sites are: Copyright2015. IBH Corporation, 30100 Town Center Dr, Suite O-431, Laguna Niguel, CA 92677. U.S.A. All rights reserved. The software and documentation are protected by copyright laws as well as international copyright treaties. Material found on the IBH Web Sites contains the valuable properties of IBH, embodying substantial creative efforts, no part of which may be reproduced or transmitted in any form or by any means, or retained in any storage or retrieval system, without the express written permission of IBH. The use or misuse of these trademarks, service marks, tradenames, copyrights, or other materials (collectively “Intellectual Property”), except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, communications regulations and statutes, and other laws, statutes and/or regulations.
IBH reserves all rights in its Intellectual Property.
12. Notices and Procedures for Making Claims of Copyright Infringement.
In accordance with the Digital Millennium Copyright Act of 1998 (the text of which may be found on the U.S. Copyright Office website), IBH will respond expeditiously to claims of copyright infringement committed at the IBH Web Sites or at a location to which IBH provides a link, that are reported to the individual designated below.
If you are a copyright owner, or are authorized to act on behalf of an owner of any exclusive right under copyright, and you believe that your work has been copied in a way that constitutes copyright infringement by IBH or a user, you may submit a notice of infringement to the individual designated below.
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to:
Integrated Behavioral Health Solutions, Inc.
Attn: Legal Counsel
30100 Town Center Dr, Suite O-431
Laguna Niguel, CA 92677
IBH may, in appropriate circumstances, terminate a IBH Web Site user if he or she is a repeat infringer. If you believe that a IBH Web Site user is a repeat infringer, please follow the instructions above to contact IBH’s designated agent and provide information sufficient for IBH to verify that the user is a repeat infringer.
13. User Representations.
You represent and warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this Agreement and to use the IBH Web Sites in accordance with this Agreement. You agree to be financially responsible for your use of the IBH Web Sites and to comply with your responsibilities and obligations as stated in this Agreement.
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS IBH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS AND SUPPLIERS FROM AND AGAINST ALL CLAIMS, LIABILITIES, LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEYS’ FEES, RESULTING FROM ANY VIOLATION OF THIS AGREEMENT OR ANY ACTIVITY RELATED TO YOUR USE OF THE IBH WEB SITES, INCLUDING ANY VIOLATION OF HIPAA OR THE PERSONAL INJURY OR DEATH OF ANY PERSON AND ANY ACCOUNT YOU MIGHT HAVE (INCLUDING INFRINGEMENT OF THIRD PARTIES’ WORLDWIDE INTELLECTUAL PROPERTY RIGHTS, MISAPPROPRIATION OF TRADE SECRETS OR OTHER PROPRIETARY RIGHTS OR NEGLIGENT OR WRONGFUL CONDUCT).
15. Waiver, Release and Limitation of Liability.
YOU HEREBY RELEASE AND FOREVER WAIVE ANY AND ALL CLAIMS YOU MAY HAVE AGAINST IBH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS OR SUPPLIERS FOR LOSSES OR DAMAGES YOU SUSTAIN IN CONNECTION WITH YOUR USE OF THE IBH WEB SITES. THIS SECTION 15WILL NOT APPLY TO CLAIMS ARISING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT BY IBH OR ANY OTHER CLAIMS IN RESPECT OF LIABLITY THAT CANNOT BE LAWFULLY EXCLUDED OR LIMITED.
16. Term & Termination.
Either you or IBH may terminate your right to use the IBH Web Sites at any time, with or without cause, upon notice. In addition, IBH may withdraw, suspend or discontinue any functionality or feature of the IBH Web Sites; provided, however, that if your agreement with IBH provides for the continued use of any functionality or feature, IBH will continue to provide that respective functionality or feature to you subject to the provisions of such agreement. The provisions concerning Copyrights, Indemnification, Waiver, Release and Limitation of Liability, and General shall survive any termination of this Agreement.
This Agreement is governed by US federal law or the laws of the State of California. You hereby consent to the exclusive jurisdiction and venue of courts in Orange County, California, U.S.A. in all disputes arising out of or relating to the use of the IBH Web Sites. Use of the IBH Web Sites is unauthorized in any jurisdiction that does not give effect to all provisions of these this Agreement, including without limitation this paragraph. Any cause of action or claim you may have with respect to IBH must be commenced within one (1) year after the claim or cause of action arises. IBH’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. IBH may assign its rights and duties under this Agreement to any party at any time without notice to you.
You agree that no joint venture, partnership, employment or agency relationship exists between you and IBH as a result of this Agreement or use of the IBH Web Sites. IBH's performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of IBH's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the IBH Web Sites or information provided to or gathered by IBH with respect to such use.
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement shall continue in effect.
Integrated Behavioral Health Solutions, Inc.
30100 Town Center Dr, Suite O-431
Laguna Niguel, CA 92677
Information on the IBH Web Sites may be changed or updated without notice. IBH may also make improvements and/or changes in the solutions and/or the services described on the IBH Web Sites at any time without notice.
In the event of any conflict between the terms of this Agreement and the terms and conditions of a fully-executed agreement between IBH and User, the terms of the fully-executed agreement between IBH and User shall have precedence.
20. Global Availability.
IBH makes no representations that the information on the IBH Web Sites is appropriate or available for use in other locations, and access to them from territories where their content is illegal or prohibited. Those who choose to access the IBH Web Sites from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
Information IBH publishes on the World Wide Web may contain references or cross references to IBH solutions, programs and services that are not announced or available in your country. Such references do not imply that IBH intends to announce such solutions, programs or services in your country. Consult your local IBH business contact for information regarding the solutions, programs and services which may be available to you.